Frequently Asked Questions

---

 At EK Translations, we recognise that translations are required for various purposes. As such, regardless of whether your translation is for personal or business reasons, we are certain that our fully comprehensive Certified Translation Service is the relevant solution for you.  As all of our translations are signed, stamped, and accompanied with a declaration, we can provide certified translations of your certificates, personal documents, financial or even business documents.

In order to get a free non-obligatory quote, all you have to do is upload your document(s) via our online contact form and we will get in touch.

Alternatively, you can contact us via email or by telephone if you require further information. 

Don't worry - for such case scenarios, then our professional Interpreting service is the ideal solution. We will assign a qualified interpreter who will assist you with mediating verbal communication between two or more parties who do not share the same language. At EK Translations, we can provide interpreters to attend court cases, conferences, or even medical appointments. 

Of course, we do!  Even if you need to translate complicated documents, we are able to cover that too because our dedicated translators are specialised across a variety of fields. To illustrate, we provide a generous range of specialised translation services from Medical and Pharmaceutical Translations to Technical Translations, and even Marketing Translations! As a result of our extensive network of translators with proven qualifications and expertise, we are certain that we are able to assign an appropriate translator to meet your expectations.

If your translation is necessitated for official purposes, then your document will not be legally recognised if the translation was completed by an individual who can simply speak the language. In order for your translation to be accepted or approved, it has to be certified by an approved translator or translation agency. Fortunately, EK Translations is an established translation provider, so our certified translations are accompanied by a signed and stamped declaration, stating the faithfulness and accuracy of the translation. 

Irrespective of the language direction of your request, we will find a personalised solution for you. At EK Translations, we acknowledge that more than ten key languages exist in the world and for this reason, we want to help you no matter how rare or complex your language may be. Thanks to our large pool of professional translators, we are certain that we have your language combination covered. And as always, we will assign a translator who will be able to meet your expectations and requirements. 

As a professional Language Service Provider, we transcribe audio and video files that involve foreign accents and languages other than English. We can transcribe into the language of the audio files, or we can translate and transcribe directly into English. We are fully aware that audio can be difficult to discern, especially when the quality of the recording is poor, the pace is fast, or even when the speakers have heavy accents or use a different language. Fortunately, we offer a Confidential Transcription Service so that you can better understand your audio and video content.   

We want to ensure that your time scales are successfully met, and therefore we, at EK Translations, provide reliable Same Day Personal Document Translations, that too without compromising on the quality.  We aim to deliver your final translation either on the same day or within 24 hours, depending on what was agreed.  This service is available for a broad range of personal documents, including certificates, passports & IDs, bank statements, letters and many more!

With every translation request, you are entitled to a hard copy. All you have to do is let us know that you would like one and we will post out the original translation to you to the address that you have specified. You will then receive your documents within 5 working days, depending on postal services. You may also request express shipping, but this is subject to an additional fee in order to cover the cost of shipping or signed delivery.